Kivo AI Search is an advanced search feature that leverages artificial intelligence to deliver highly personalized and contextually accurate search results. Integrates with OpenAI or Google AI to handle complex searches when no results are found using traditional search types.. Here’s a detailed breakdown of Kivo AI Search:

Key Features of Kivo AI Search:

1. AI-Powered Search:

   • Kivo AI Search uses artificial intelligence to understand the context and intent behind search queries.
   • It goes beyond simple keyword matching by analyzing the user’s intent, offering smarter and more relevant results even with vague or incomplete queries.

2. Natural Language Processing (NLP):

   • The AI search engine uses Natural Language Processing (NLP) to interpret more complex, conversational queries.
   • For example, a query like “show me shoes for hiking in the mountains under $150” will be understood in full context, returning appropriate product results.

3. Continuous Learning:

   • Kivo AI Search learns from user behavior over time, improving search relevance by adapting to how users search and what they click on.
   • It gets smarter with every interaction, refining its results based on user preferences, seasonal trends, and product popularity.

4. Handling Ambiguous Queries:

   • The AI search can manage ambiguous or incomplete search terms, offering suggestions or asking clarifying questions when necessary.
   • For example, if a user types “cheap running shoes,” Kivo AI Search can infer that “cheap” likely refers to lower-priced items and return relevant results accordingly.

5. Synonym and Concept Matching:

   • The AI engine not only detects synonyms but also understands related concepts.
   • For instance, it knows that “laptop” and “notebook” are related terms, or that “affordable” and “budget” convey similar meanings in a search context, providing more accurate results.

6. Personalized Search Experience:

   • Kivo AI Search delivers a personalized search experience, adjusting results based on user history, preferences, and past behavior.
   • Returning customers are shown products that align with their past searches and interactions, leading to more relevant suggestions and higher conversion rates.

7. Fallback Mechanism:

   • In case the default search doesn’t find relevant results, Kivo AI Search can act as a fallback option, intelligently suggesting alternatives.
   • This ensures that users are always presented with useful results, reducing frustration and improving the overall search experience.

Kivo AI Search is an intelligent, next-generation search solution designed to offer smarter, more personalized search results. Through the use of AI, NLP, and continuous learning, it provides contextually accurate results, handling complex and conversational queries while improving over time. It’s the perfect solution for stores that want to deliver cutting-edge search experiences, maximizing relevance and user engagement.